Our customers typically receive their orders within an average of 7 to 14 business days, facilitated by our expedited and secure shipping method. The product is shipped directly from our supplier to your residence. Our maximum warranty period is 20 business days. Should the product not arrive within this timeframe, and if you prefer not to wait any longer, you may request a refund, and we will process it without any issues. We assure you that your product will not incur additional charges, neither from the postal service (a fee of $15.00) nor from Customs (60% of the product value). In the event of customs duties upon entry into the country, we will cover the associated fees.